Sprint Nextel

As one of the leading mobile phone service providers, signing up new customers is a mission-critical business process. Sprint Nextel needed to be able to process customer applications quickly and accurately. IAI created an electronic forms solution for order entry in stores that interfaced with multiple core systems. The forms include rich field validation, conditional logic to handle a variable number of items. To support Sprint's diverse customer base, the forms are multi-lingual. In the case of pre-existing customers, the forms are pre-populated with data from legacy systems.

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