Government Clients

Department of Agriculture

For the U.S. Department of Agriculture's Animal & Plant Health Inspection System (APHIS), IAI developed a web-based application system that interfaces the USDA with an expert system that IAI built for the U.S. Customs Service (see Customs Service on this page).

Department of the Air Force (see USAF case study)

The Standard Systems Group at Gunter Air Force Base in Maxwell, Alabama, awarded IAI a contract to convert three million lines of mainframe-based COBOL from its proprietary Unisys 2200 mainframe environment to Micro Focus COBOL on an Oracle-driven UNIX platform with a J2EE web-enabled user interface. The project was successfully completed with better than expected functionality and operating performance.

Department of the Army

IAI migrated a poorly functioning automated caseload tracking system from a minicomputer-based platform and software to a PC-based system. In the course of the migration project, IAI revamped the custom code developed for the caseload tracking system to provide better reporting, make the system more user-friendly, and create an environment that is more flexible and easier to upgrade using in-house resources. The project was done at the direction of the Office of the Judge Advocate General's Contract Appeals Division ("CAD"), which had previously contracted with a third-party firm to write the custom application for an office that handles more than a thousand cases each year.

For the Department of the Army, IAI currently has a staff of IT professionals performing maintenance and support of the Headquarters Army Civilian Personnel System (HQ ACPERS). HQ ACPERS contains funding, personnel, and training data related to the Army civilian workforce that supports the Army user community worldwide. IAI personnel use APS, COBOL, Datacom, CICS, EASYTRIEVE, UNIX, ORACLE, HTML (Homesite) and PERL to support a weekly and monthly Batch Update process, an On-Line Screen subsystem, Ad Hoc request fulfillment, File Extracts, WEB Development and a Reporting subsystem. These applications provide Congress and the Department of the Army with a wide range of standardized and customized reports from the information contained in the database.

Customs Service

IAI provided long-term quality assurance and independent verification and validation support to four divisions within the U.S. Custom Service's Office of Technology Assessment. IAI provided systems security specialists to develop disaster recovery procedures and an application system software life-cycle methodology; designed and configured secure workstation and LAN platforms; and provided quality assurance and training services to support the development and maintenance of a state-of-the-art data collection and retrieval system used by U.S. Customs law enforcement.

IAI has supported the Customs Services' Automated Targeting System (ATS) since its inception in 1994. ATS is an artificial intelligence system that evaluates cargo shipments to assist Customs officials in locating those shipments that pose a threat for narcotics, terrorism, unsafe hazardous materials or improper duty declaration. The system obtains information about every import and export processed by Customs' legacy systems, evaluates them using a series of AI techniques, and distributes the data to users in support of cargo processing. ATS is three-tier client-server system, using Oracle at the two database tiers. Complete transaction history is maintained on the national server, and a subset of transactions of particular interest to the user community is duplicated on the server at the local site. IAI personnel have developed the process on the legacy MVS mainframe that obtains copies of all transaction data; this task is written in COBOL and assembler. IAI has also developed the three-tier architecture using open-systems platforms (AIX and Solaris), including the C/C++/Pro*C software that maintains the database and the software that coordinates data distribution among user sites via TCP/IP.

IAI is supporting a large data warehousing system based on SQL Server with a Visual Basic interface. Information regarding Customs Transactions is received from the service's mainframe system, and analysis is performed on the transactions in a client/server environment. The software being developed by IAI processes the raw data received from each account (importer/exporter), tracks errors and enables Customs to improve the accuracy of data supplied by the import/export community.

Grants.gov (see Grants.gov case study)

The US Department of Health and Human Services formed Grants.gov in 2002 as a central storehouse for information on over 1,000 grant programs and provides access to approximately $400 billion in annual awards. One of the primary features of the site is that it contains all of the forms necessary to apply for granted listed on the site. IAI was chosen to upgrade and convert approximately 100 interactive forms to the Adobe LiveCycle ES environment. Additionally, IAI has developed dozens of new forms in Adobe. Each of the forms is dynamic, includes field validation, is ADA Section 508 compliant, and produces both PDF and XML output.

Defense Finance and Accounting Service

The Defense Finance and Accounting Service (DFAS) engaged IAI for mainframe migration and web-enablement of a large DOD financial management system. Objectives of the project included replacing existing "green screen" user interface with a full J2EE/JSP browser accessible, GUI presentation layer accessing an Oracle DBMS. IAI architected the solution for DAFS to retain Micro Focus Server Express COBOL business rules to retain DOD certification.

Defense Logistics Agency (see DLA case study)

The Defense Logistics Agency (DLA) engaged IAI for legacy systems migration of its Distribution Standard System (DSS) to create a stand-alone version of the sytem for deployment to remote sites. The DSS operations on an IBM z/OS mainframe with over 2500 CICS screens and COBOL applications on a DB2 database. IAI migrated the system using the Micro Focus EnterpriseLink to create a web-accessible user interface to an AIX-based server environment.

Department of Homeland Security (see DHS case study)

When IAI began providing services to components of what is now the Department of Homeland Security (DHS), they were separate organizations. IAI is actively engaged in several DHS components, including DHS Headquarters, Federal Emergency Management Agency (FEMA), US Immigration and Customs Enforcement (ICE), US Citizenship and Immigration Services (USCIS), and US Customs and Boarder Protection (USCBP).

IAI helped build the DHS's electronic form program since its inception, selling and implementing Adobe software, training DHS staff, and designing and supporting electronic forms from their paper-based formats. IAI also helped DHS establish standards for the agency's forms development and assisted in building a strong quality assurance program.

At DHS Headquarters IAI is supporting the Forms Management Program by providing a total forms solution, including Adobe software licenses and annual maintenance, training, forms conversion to GPEA and ADA Section 508 compliant eForms, web development and implementation, and forms deployment.

At the US Customs and Border Protection (USCBP) and the predecessor agency US Customs, IAI successfully designed, implemented, and managed the USCBP's Web Forms and Forms Management Project. This Project included forms conversion - with GPEA & Section 508 compliance checking - development and deployment of a web site to enable access to the forms, development and deployment of an e-forms management system, training web, e-forms designers and end-users, test and implementation support, development of technical documentation and user documentation, and developer training. IAI has created the USCBP external forms utilizing the wizard-like user interface approach for ease of use. On a separate project, IAI developed a two-dimensional (2D) bar-coded form for deployment in support of the NAFTA Driver's License Program.

At the US Citizenship and Immigration Services (USCIS) and its predecessor, the INS, IAI is supporting the USCIS's eForms management program through Adobe software sales, annual maintenance, training, forms design and maintenance, forms management and tracking system, and forms conversion services.

IAI is now working as part of the DHS eFiling Team, implementing a web based data capture and database using the Adobe LiveCycle environment.

State of Maryland

For the State of Maryland, IAI has a staff of programmers performing software development and maintenance on the State Warrants System (MSWS). The MSWS is utilized by the State of Maryland Department of Public Safety and Correctional Services to track warrants issued throughout the state. Services being provided by IAI personnel include application software design and development, task management, training, testing, and documentation. Primary software development requires an in-depth knowledge of DB2 and APS. Additionally, IAI personnel working on this assignment need to have a working knowledge of MVS, CICS and COBOL.

Department of the Navy

For the Department of the Navy, IAI developed TIFGEN, the Technical Information File Generator. TTIFGEN is a workstation-based project tracking system that spans otherwise incompatible information systems environments at eight Navy shipyards. The overhaul of a Navy vessel requires hundreds of thousands of man-hours of labor and thousands more of planning. The Navy's goal has been to use technology to optimize work scheduling to minimize bottlenecks. The key to the scheduling process is the Technical Information File, containing all process, quality control, material, and certification information for a ship overhaul task. Working under contract to the Naval Sea Systems Command, IAI was assigned the task of creating TIFGEN as an automated tool to group and schedule tasks. IAI used off-the-shelf software within industry-standard computing environments. TIFGEN work stations share information through standard query language relational databases using standard SQL database servers.

State Department

At the U.S. State Department, IAI provides systems programming support for the Mainframe Systems Division's Program Products Group. IAI supports the maintenance and upgrading of software and assists in resolving applications software problems.

Department of Treasury (FINCEN)

For the Department of Treasury's FinCEN, IAI is prime contractor for Secure Outreach and Gateway Web (SOGW) Support. IAI has provided services in the areas of system evaluation and analysis, web system development, web system maintenance, and security of existing systems to FinCEN for over five years. SOGW application, including the Currency and Banking Query System and the Request for Research System, were developed in the Java 2 Platform Enterprise Edition (J2EE) environment. Currently, IAI is providing IT support for the SOGW System Portal. Also, IAA is providing security planning, management, and deployment services as part of an overall ISP infrastructure support for the SOGW system.

Department of Treasury (FMS)

For the U.S. Treasury's Financial Management System (FMS), IAI has staff working on two programs. The first is the support of a suite of mainframe computer products used by FMS, including ROSCOE, Restart Management, CA-Scheduler, and System Management Facility. The second is full, life-cycle software development using CA-IDEAL for FMS' Payments and Claims Enhancement Reconciliation (PACE) project. IAI is also providing ongoing support of PACE project software.

Department of Veteran Affairs (see VA case study)

IAI has been actively engaged in several Department of Veterans Affairs (VA) organizations since 1998, including Veterans Affairs Central Office (VACO), Veterans Benefits Administration (VBA), and the Veterans Health Administration (VHA).

IAI provides Adobe software, interactive 'intelligent document' forms creation, forms conversion including GPEA and ADA Section 508 compliance, forms management, training, web technical support, and administrative support for VA's Public Use and Internal Forms On-Line Programs. IAI helped build the VA's On Line Electronic Forms Electronic Form program and VBA Electronic Forms Management Project (EFMP) program since its inception in 1998, selling and implementing JetForm/Acelio/Adobe software, training VA staff, and designing and supporting electronic e-forms from hard copy. IAI was also instrumental in helping VA establish standards for the agency's forms development and in building a strong quality assurance program.

Also, IAI has developed and implemented VHA's 1010-EZ eFiling Solution. The 1010-EZ is the VA's eligibility form, which is required prior to obtaining VA medical benefits. VHA and IAI developed the requirements, designed the form including embedded intelligence and ADA Section 508 compliance, and implemented the Adobe LiveCycle software platform to collect the veterans' data and update the VHA's VISTA database automatically.

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